LeaderChat

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Three Levels of Trust – Where Do Your Relationships Stand?

When it comes to trust, not all relationships are at the same level. Based on the context of the given relationship – professional, personal, family, social – each one can experience a …

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Not Sure Team Member Is “Very Happy”? Ask Madeleine

Dear Madeleine, I have been offered a promotion and need to make a recommendation for the team member who will be promoted into my job. I have one very likely candidate: my most promising employee.…

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People Think You’re Having an Affair at Work? Ask Madeleine

Dear Madeleine, I have been part of a large team of great people for a few years. About a year ago we got a new boss. He is a few years older than me and very smart and creative. We had an immedia…

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Quiet Employee Reluctant to Speak Up in Meetings? Ask Madeleine

Dear Madeleine, I have an employee who is very dependable and is doing an excellent job. I am certain he will do very well here, long term. He has been with the company about a year, has developed …

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Trouble Getting Out of the Weeds? Ask Madeleine

Dear Madeleine, I was recently promoted to a VP role in my company. It was a bit of a surprise as I thought my boss would never leave—but he did, quite suddenly. I have been in the role now for abo…

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Direct Report Keeps Asking “Why?” Ask Madeleine

Dear Madeleine, I manage a large regional business unit, and a few years ago all managers went through a coaching class. We learned to ask fewer why questions when coaching, and I have found it to …

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5 Important Coaching Techniques Every Leader Should Practice

More and more organizations are looking for their managers to use coach-like behaviors in conversations with their direct reports. Here are five of the most important techniques coaches use in thei…

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The Two Sides of Servant Leadership

When people hear the phrase servant leadership, they are often confused. These folks think you can’t lead and serve at the same time. Yet you can, if you understand that servant leadership consists…

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Helping People Win at Work–3 keys to stop evaluating and start coaching instead

Most workers do not feel that their employee performance reviews are valuable. That is what Garry Ridge, CEO of WD-40 Company, discovered when he surveyed students in a business course he teaches a…

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Does Every Hire Need to Be a Rock Star? Ask Madeleine

Dear Madeleine, I read last week’s column with interest and it sparked a question for me. I am hiring right now for a position that requires someone to simply keep their head down and get the job d…